Two false alarms a month before Vigilant. In a year of monitoring we've had exactly one dispatch — and it was the real thing. The verification process works.
Marcus ChenStore Manager, Birch & Co. Retail
Client Reports
Screens, scores and a good night's sleep
We keep score publicly. Here's what the people who rely on Vigilant every day — property managers, retail directors and homeowners — have to say.
"Vigilant re-cabled our whole distribution centre over a single weekend. The coverage map they drew up showed blind spots our old provider spent five years ignoring. We had a genuine incident in week three — the footage they produced got the case closed in an afternoon."
Danielle Ruiz
Operations Director, Westline Logistics
More Reports
What the whole property is saying
Marcus ChenStore Manager, Birch & Co. Retail
They installed 22 cameras across our three sites in a week and the app makes it genuinely simple. I check the warehouse from my phone on every flight home.
Amara OkaforFacilities Lead, Northbank Estates
The survey itself was worth the call — they found a crawl-space entry point no one had mentioned in twelve years of owning this house. We closed it same week.
Tom EllisonHomeowner, Maple Ridge
VERIFIED // Q3
4.9/5 across 300+ verified reviews
Scorecard
The numbers behind the 5-star screens
We survey every customer at handover and again at twelve months. This is the aggregate — unedited, unprompted.
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4.9 / 5 average rating
Across all verified handover and 12-month reviews.
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96% would recommend
And 91% upgraded or extended their system within two years.
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< 2% annual churn
Most of our contracts renew by inertia — because they just keep working.
Next Up: Your Review
Become the client we quote in the next deck
Start with a free survey. End with a coverage map, a fixed price and, eventually, a five-star report of your own.