Questions, answered with zero fine print
The most common questions about funding, security, fees and the MER token — in plain language.
Everything you need to know
How do I fund my Meridian account?
Use a card, bank transfer or existing crypto to fund instantly. We support USD, EUR, GBP and 40+ crypto assets, with most deposits available for trading within minutes of confirmation.
Is Meridian Exchange safe to use?
Yes. 99% of assets sit in geographically distributed cold vaults behind multi-signature quorums, and we publish quarterly reserve attestations. Full platform security is detailed on our security page.
What are the trading fees?
Spot trading costs a flat 0.05% per fill, with maker rebates on high-volume tiers. Deposits are free, and withdrawal fees are shown clearly before you confirm any transaction.
When does the MER token sale end?
The current Phase 3 allocation closes when the countdown on the token page hits zero or the cap is reached, whichever comes first. See the token page for the full sale schedule and vesting terms.
How do I withdraw my crypto?
Head to the withdrawal screen, choose your asset and network, and confirm. Most withdrawals process within minutes; large institutional amounts are handled manually for extra security.
Do you support staking?
Yes. Native staking for major assets and MER are live, with liquid restaking and structured vaults rolling out through 2026. Staked balances remain visible and redeemable at any time.
Is there a mobile app?
The Meridian app for iOS and Android covers trading, staking and portfolio tracking. A non-custodial self-custody app is on the Q4 2026 roadmap.